I've issued three monster articles (and four podcasts) about SAP Sapphire - but it wasn't enough. To kick off my spring event ...

We speak to Tom Eggemeier, CEO of Zendesk, about how AI will change the work that CX teams do, its recent foray into the ...

There are the inevitable regional variations at play. In the US, 88% talk about better productivity and 87% cite ability to ...

At UiPath on Tour London, in his presentation and a detailed follow-up interview, Dr Ed Challis reveals why most ...

Infringement cases against Meta and Anthropic have found for the defendants – but only in a limited and far from decisive ...

Industrial enterprise applications vendor IFS has acquired TheLoops, a Silicon Valley based startup with a versatile AI agent ...

Three major companies in agriculture, food distribution, and chemical logistics share how they successfully digitized ...

Samsara leverages its safety-first approach and 14 trillion data points to expand beyond telematics into comprehensive ...

Two major reports on AI were released in recent weeks. We reviewed it on video, but with so much ground to cover, we left ...

As vendors race to deploy agents, issues of sprawl, security, and user experience are becoming acute. Workato believes its ...

It's early days for the agentic revolution, but new data from Okta suggests there's a lot of work to be done to convince ...

An interview with Allan Thygesen, CEO of Docusign, about the e-signature vendor's repositioning to use AI to digitize ...